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How to Contact Us, Place an Order, and Determine Cost

Updated: 6 days ago

First Time Contacting Us?

You can click the "Contact Us/ Request Order Form" button on the top of our website.

You can also call (231) 893-2605 or email mark@leadingedgefab.com with any questions.


Ready to Place an Order?

You must include your full scope of work:

  • Contact Info:

    • Your full name,

    • phone number,

    • billing address / shipping address,

    • target delivery date,

    • shipping insurance value (optional)

  • Material Info:

    • List all materials,

    • Who will supply the materials,

    • And dimensions (Length x Width x Thickness) of raw materials if known

  • Design Info:

    • List all designs with identifying names/numbers,

    • specify which material each design will be cut from,

    • target quantities of each design,

    • target thickness of each design,

    • any secondary operations (click here for our options),

    • and if you need a prototype cut first

  • Files:

    • attach any CAD files,

    • OR tell us that you will be sending a template,

    • and you must include a separate supporting document for each design

knife blank and dimensioned document

Example of supporting document and template provided with an order.

See our template and CAD blogs for more examples.

How much does it cost?

There are many variables in custom knifemaking that determine cost. One of them is how much engineering labor must be invested in the initial setup, such as calculating the yield of your material.


We can only provide an accurate quote once we have a detailed scope of work.


To get the best price and quickest turnaround:

  • provide us with clear, detailed work instructions

  • minimize change orders as much as possible

  • and provide us with CAD that meets our specifications


Summary of the order process:


Contact Us / Request Order Form

⬇️

Place Order

⬇️

We review order and clarify any details

(This is the best time to make any change orders.)

⬇️

Quote is emailed to customer

⬇️

Customer accepts quote

⬇️

Order goes to production or prototype

⬇️

Order is completed, invoiced, and shipped



When the order is completed:

  • How do I pay for my order?

We will email you an invoice for any deposit or final payment. Final payment is due when the order is completed.

  • When can I expect delivery?

Please provide us with a target delivery date when the order is placed. Upon completion of your order, the shipping carrier will email you a tracking number. If you want shipping insurance please let us know when the order is placed.

All parts are shipped F.O.B. Montague, MI.



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